Frequently Asked Questions

A zip line is a cable reaching between two fixed points (in our case trees), that a participant zips on with a trolley that rests on the cable and is attached to the participant. The person can travel, or zip along from the start to the end of the cable, landing on a platform at the end of each zip line.
The construction and operation of our zip line course meets or surpasses the Association for Challenge Course Technology’s (ACCT) standards. Our course was designed and installed by Synergo; a Professional Vendor Member (PVM) of ACCT. Synergo also provides the training for our guides and completes our periodic course inspections. Daily inspections of the course and all equipment are done by the Pumpkin Ridge Zip Tour guides.
Don’t worry; you’ll fit right in with most other participants! Our experienced and patient guides will happily facilitate your experience to make you as comfortable as possible. You will also complete a short practice session prior to the main tour.
  • Participants must be 8 or older. Participants under the age of 16 will need to be accompanied by an adult.
  • Participants must weigh between 60 and 280 pounds (27 and 127 kilograms).
      • The weight policy is for your safety. If you fall outside of these weight limits, but made a reservation anyway, you will not be issued a refund.
  • Participants must also be relatively physically fit.
      • There is some walking involved between some lines and at the beginning and end of the tour.
      • Participants will be required to walk along a 90′ suspension bridge.
      • Participants must be able to hold the cable trolley and lift their knees up while they are zipping.
  • Participants must be able to follow instructions and directions given by the guides.
  • The zip tour is not recommended for people with neck or back injuries.
  • People with other medical conditions should check with their doctor before participating.
  • We are not able to accommodate pregnant women on our zip tour.
  • Pumpkin Ridge Zip Tour has the right to cancel your tour if we are concerned about your physical well being.
Approximately 2 hours from start to finish.
Tour groups consist of a maximum of eight participants and two guides.
If you would like to book a larger group please call (971) 371-3895 to make arrangments!
Between 15 and 120 feet; each individual zip line is different.
There are seven zip lines on the tour, plus 3 suspension bridges
Yes! We zip in most weather conditions and will make every effort to complete your tour as scheduled. If there is lightning or high winds, we will need to suspend and potentially cancel your tour. If your tour is cancelled due to weather, we are happy to offer you a rain check and reschedule you for another date that same season.
Yes! In order to participate, each person needs to sign our Assumption of Risk form. Adventure activities involve hazards and risks which are outlined in our Assumption of Risks Form. Below is a link to this form that each person participating will need to fill out and sign. Those under the age of 18 will need to have a parent or guardian signature as well. Forms will be available to fill out on site.

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