• Ages 8-15


  • Ages 16-64


  • Ages 65+


  • Participants must be 8 or older. Participants under the age of 16 will need to be accompanied by an adult.
  • Participants must weigh between 60 and 280 pounds (27 and 127 kilograms).
      • The weight policy is for your safety. If you fall outside of these weight limits, but made a reservation anyway, you will not be issued a refund.
  • Participants must also be relatively physically fit.
      • Participants must be able to comfortably stand for three hours and hike small sections of the course.
      • Participants will be required to walk along a 90′ wobbly suspension bridge at height.
  • Participants must be able to follow instructions and directions given by the guides.
  • The zip tour is not recommended for people with neck or back injuries.
  • People with other medical conditions should check with their doctor before participating.
  • We are not able to accommodate pregnant women on our zip tour.
  • Pumpkin Ridge Zip Tour has the right to cancel your tour if we are concerned about your physical well being.


Come rain or shine...

We zip rain or shine here at Pumpkin Ridge Zip Tour and do not provide refunds for rain worry cancellations. However, if there is lightning or high winds, we will need to suspend and potentially cancel your tour. If your tour is cancelled due to weather, we will happily offer you a “rain check” for another date during that season.

Running Late/No Show

Please be at the site 15 minutes before your tour

If you miss your tour or are late (even by ten minutes), you will not be refunded. As a company we will have either made other participants wait and/or incurred the expenses and will have sadly turned other zippers away who wanted the spot we reserved for you. We have a very limited amount of tour spots for this reason.

Cancellation Policy

Can't make it, here's how we handle things

To ensure a quality experience, tours are offered by reservation only. Once you have booked your tour, we schedule guides and administrative staff to be available to make your Pumpkin Ridge Zip Tour adventure as amazing as possible. For this reason, we require a 7 day notice for cancellations and rescheduling of tours. We will work with you to reschedule another date that is more appropriate. If you need to cancel entirely, we will provide a full refund with 7 days notice.

Assumption of Risk Form

Know Before You Go

Adventure activities involve hazards and risks which are outlined in our Assumption of Risk Form. Below is a link to this form that each person participating will need to fill out and sign. Those under the age of 18 will need to have a parent or guardian signature as well. Forms will be available to fill out on site.

Download Form